Outage App

Service Type

{{ CustomersServedWithCommas }}

{{ PopulateLabels[0] }}

{{ ActiveOutages }}

{{ PopulateLabels[3] }}

{{ VerifiedOutages }}

{{ PopulateLabels[1] }}

{{ CustomersAffectedWithCommas }}

{{ PopulateLabels[2] }}

{{ params['prmCustAppIndividualMsg['+ServiceIndex+']'] }}

Electric Outages

{{ CustomersServedWithCommas }}

{{ PopulateLabels[0] }}

{{ ActiveOutages }}

{{ PopulateLabels[3] }}

{{ VerifiedOutages }}

{{ PopulateLabels[1] }}

{{ CustomersAffectedWithCommas }}

{{ PopulateLabels[2] }}

{{ params['prmCustAppIndividualMsg['+ServiceIndex+']'] }}

{{ CustomersServedWithCommas }}

{{ PopulateLabels[0] }}

{{ ActiveOutages }}

{{ PopulateLabels[1] }}

{{ CustomersAffectedWithCommas }}

{{ PopulateLabels[2] }}

{{ params['prmCustAppIndividualMsg['+ServiceIndex+']'] }}

Use Current Location

Recent Searches

{{item}}

Outage List

{{ params['prmCustAppReportBtnTxt'] }}

Last updated - {{ LastUpdated }}.

Refresh Data

Electricity can be dangerous.

Zoom in more to see all the street lights.

Please Log In

{{ ErrorTxt }}

User Name

Password

Login

Cancel

{{ ActiveOutages }}

{{ PopulateLabels[1] }}

{{ CustomersAffectedWithCommas }}

{{ PopulateLabels[2] }}

{{ params['prmCustAppIndividualMsg['+ServiceIndex+']'] }}

Map

{{ params['prmCustAppReportBtnTxt'] }}

GETTING STARTED

To get started creating a street or area light maintenance request click on a green icon. These are visible as you zoom in closer on the map.

Red icons represent lights that already have a maintenance request in our system.

GOT IT

{{ PageHeader }}

Thank you!

Your report has been received.

{{ OptInSuccess[1] }}

The phone number you entered is currently set up for notifications. However, the account has a different alias name than what you entered. Would you like to change it to {{ Alias }}?

Yes. Change it.

Done

Oops!

A problem occurred with your request. {{outage_error}}

Back

Multiple Accounts Found

Warning

Locate

Verify No account found.

Report

Electricity can be dangerous.

Next

Please locate your account.

Select a Service Type

Look Up By

{{look_up_value_label}}

{{look_up2.label}}

Next

No account found.

Please try your search again.

Back

Please verify your account.

{{ accountIdentifier.label }}

{{ accountIdentifier.value }}

Confirm & Continue

Back

Back

Please tell us about the outage.

Problem Type *

Comments

What's the best phone number to reach you? *

Would you like to be notified when your service is restored?

Carrier charges may apply.

Yes

No

Type *

Phone *

Phone *

Carrier *

Email *

Subscribe to receive updates for this outage and all future outages. (You can unsubscribe later.)

Account Alias *

The account alias is how your account will be identified in the texts you receive. Therefore, it is important that it is a clear and unique identifier.

Submit Report

Back

Light Info

Type of Damage No account found.

Report

Please confirm lights information.

Verify The Street Location

Next

Please describe the damage.

Damage Type

Provide more info

Confirm & Continue

Back

Please enter your contact information.

Submit Report

Back

Electricity can be dangerous.

Gas can be dangerous.

I Understand